About Falors

Falors is a premier global destination for luxury fashion, bridging the gap between European heritage and global accessibility.

Headquartered in Melbourne, Australia, and operated by Pino Australia Pty Limited, we partner directly with established Italian distributors to bring you 100% authentic designer goods at competitive European prices.

Who We Are

Falors is built on a hybrid business model that combines Australian service excellence with Italian sourcing expertise.

Our parent company, Pino Australia Pty Limited (Est. 2015), has spent nearly a decade building strong relationships within the European luxury ecosystem. We act as your direct link to verified boutiques and distributors across Italy and the European Union.

We believe luxury should be accessible, transparent, and authentic. By managing operations from Australia while fulfilling orders directly from Italy, we ensure you get the best of both worlds: premium customer care and authentic European inventory.

What We Offer

1. 100% Authentic Designer Products

Authenticity is our non-negotiable standard. Every item is sourced from legitimate, verifiable European distribution channels and comes with original tags and packaging.

2. Direct-from-Italy Fulfillment

To ensure authenticity and reduce costs, we don’t hold stock in third-party warehouses. Your order is picked, packed, and shipped directly from our partner's facility in Italy to your doorstep.

3. Curated Premium Brands

Access a wide selection of luxury clothing, shoes, bags, and accessories from over 200+ world-renowned designers.

4. Competitive & Transparent Pricing

Our direct sourcing model eliminates middlemen. We pass these savings on to you, offering fair prices without compromising on quality.

5. Global Reach, Local Support

While our products travel from Europe, our support team is based in Australia, ready to assist you with global shipping, tracking, and inquiries.

Our Sourcing Standards

Falors upholds strict principles designed for the discerning luxury consumer:

• Source: Products must originate from authorized European distributors.
• Condition: Items must be brand-new, unworn, and in original condition.
• Integrity: No factory rejects, store returns, or refurbished items.
• Traceability: Clear documentation and provenance for every product.

Commitment to Authenticity

Falors does NOT work with unverified resellers, liquidation sources, or grey-market suppliers.

Every piece we offer meets our three pillars:

Genuine. Brand-new. Verified.

We stand behind every item we sell. If you have any concerns about a product, our team is here to provide proof of authenticity.

Contact & Corporate Info

Falors.com is a trading name of Pino Australia Pty Limited.

• Headquarters: Level 27, 101 Collins Street, Melbourne, VIC, Australia
• Customer Service: sales@falors.com
• WhatsApp Business: +61 468 377 722
• Operating Hours: Mon - Fri, 9:00 AM - 5:30 PM (AEST)