About Falors

Falors is an independent luxury fashion platform offering a curated selection of authentic designer products sourced from established European suppliers.

Operated by Pino Australia Pty Limited (ABN: 33 605 608 580), Falors combines Australian customer service standards with European sourcing expertise to deliver a seamless cross-border shopping experience.

Our Business Model

Falors operates as a curated cross-border retail platform, providing customers with access to premium luxury inventory sourced from reputable distributors across Italy and the European Union.

Digital Inventory Management & European Fulfillment:
Falors maintains an active digital inventory framework that reflects real-time product availability across its European sourcing network. Once an order is placed, inventory is promptly allocated and fulfilled from European distribution facilities under Falors’ operational management and oversight.

Why Shop With Falors

1. Curated European Selection

Falors offers access to a carefully selected range of luxury apparel, footwear, bags, and accessories from globally recognized designer brands, sourced through established European distribution channels.

2. Authenticity & Product Integrity

All products sold on Falors are brand-new, unworn, and supplied through reputable European sources. Each item is delivered with original tags and packaging to ensure authenticity and traceability. For details regarding product authenticity, please refer to our Authenticity Guarantee page.

3. Seamless Global Fulfillment

Falors acts as the merchant of record for all transactions. We manage payment processing, order coordination, and international shipping to ensure a consistent and reliable delivery experience.

4. Australian-Based Trust & Support

All purchases are made through an Australian business entity and are supported by Australian consumer protection laws. Our customer service team is based in Australia and available to assist throughout the entire order lifecycle.

Important Consumer Information

Merchant of Record:
Falors is the merchant of record for all purchases made on this website. Your purchase contract is with Pino Australia Pty Limited.

Brand Affiliation:
Falors is an independent luxury fashion retailer and is not affiliated with, endorsed by, or officially authorized by any brand unless explicitly stated. All brand names and trademarks are used solely for identification purposes.

Corporate Contact

Falors.com is a trading name of Pino Australia Pty Limited.(ABN: 33 605 608 580)

Administrative Headquarters: Level 27, 101 Collins Street, Melbourne, VIC, Australia
Customer Service: sales@falors.com
Whatsapp: +61 468 377 722
Operating Hours: Mon – Fri, 9:00 AM – 5:30 PM (AEST)