About Falors
FALORS is an independent luxury fashion retailer offering over 600 designer brands, sourced from established European distributors and multi-brand boutiques.
FALORS is operated by Pino Australia Pty Limited (ABN 33 605 608 580), an Australian company based in Melbourne.
How FALORS Works
We do not hold stock in Australia. We buy from a network of European distributors and multi-brand boutiques, mainly in Italy and the wider European Union. This is how we can offer more than 600 brands and current-season pieces at European prices.
How your order is fulfilled:
Availability on our site reflects live stock at our European suppliers. Once you order, we secure the item and it ships directly from Europe with DHL or UPS. Tracking is sent at dispatch. Duties and taxes are included.
Why Shop With FALORS
1. A Wide European Selection
Over 600 luxury and contemporary labels across clothing, shoes, bags and accessories, including brands with little or no retail presence in Australia.
2. Brand-New, Original Items
Every item is brand-new and unworn, with its original tags and packaging as supplied. See our Authenticity Guarantee.
3. One Company From Checkout to Delivery
FALORS is the merchant of record for every order. We handle payment, order coordination, customs paperwork and shipping.
4. An Australian Business
Your purchase is made with an Australian company and is covered by the Australian Consumer Law. See our Returns and Refunds Policy.
Important Consumer Information
Merchant of record:
Your purchase contract is with Pino Australia Pty Limited.
Brand affiliation:
FALORS is an independent retailer. We are not affiliated with, endorsed by or authorised by any of the brands we sell. Brand names and trademarks are used only to identify the products.
Company Details
- Trading name: FALORS.COM
- Company: Pino Australia Pty Limited
- ABN: 33 605 608 580
- Office: Level 27, 101 Collins Street, Melbourne VIC 3000, Australia
- Email: customerservice@falors.com
- WhatsApp: +61 468 377 722
- Hours: Monday to Friday, 9:00 AM to 5:30 PM (AEST)