We do not rely on grey markets or unverified resellers. All products are sourced exclusively from authorized Italian and European luxury boutiques and distributors that operate legitimate retail relationships with the brands.

This ensures a clean, transparent, and compliant supply chain for every item sold on Falors.

Every item sold on Falors is guaranteed to be brand-new and unused.

• Original designer tags
• Authenticity cards (where applicable)
• Dust bags and original packaging (when provided by the brand or boutique)

Exactly as you would receive when shopping at a European luxury boutique.

All orders are shipped directly from Europe, primarily from Italy, using DHL or UPS. You will receive a tracking number to verify the shipment’s origin, transit history, and delivery status.

Prior to dispatch, each item undergoes a standard inspection by our European partners to verify:

• Correct style and size
• Original condition
• No visible defects or damage

No fakes. No replicas. Only genuine luxury products.

All parcels are shipped via premium carriers such as DHL and UPS and cleared through customs in compliance with applicable regulations.

Falors is operated by an Australian-registered company and adheres to applicable Australian consumer protection laws.

Have questions about authenticity or a specific item? Our team is here to help.