Mobile Terms of Service
SMS Terms of Service
Last updated: 17 August 2026
The FALORS.COM mobile message service (the "Service") is operated by Pino Australia Pty Limited (ABN 33 605 608 580), trading as FALORS.COM ("we", "us", "our"). By subscribing to the Service you agree to these terms. We may modify or discontinue the Service, or update these terms, at any time to the extent permitted by law. Continued use of the Service after changes take effect constitutes acceptance of them.
What You Are Consenting To
By providing your mobile number and opting in, you consent to receive recurring text messages from us at that number, sent using an automatic dialling system or similar technology. Messages may include:
- Service messages — order confirmations, dispatch and delivery updates, and account alerts.
- Marketing messages — promotions, new arrivals, and cart reminders, where you have opted in to receive them.
Consent is not a condition of purchase. You can buy from us without subscribing, and participation is entirely voluntary.
Cost and Frequency
We do not charge for the Service. Message frequency varies. Message and data rates may apply, and you are responsible for any charges your mobile provider imposes. Check your mobile plan for details.
How to Opt Out
You may opt out at any time by replying STOP to any message you receive from us. You will receive a single confirmation message, after which no further messages will be sent.
You can also opt out by emailing sales@falors.com with the mobile number you wish to unsubscribe.
If you have subscribed to more than one of our messaging programmes, you may need to opt out of each separately unless the law requires otherwise.
Help
Reply HELP to any message, or email sales@falors.com.
Delivery and Liability
You agree to provide a valid mobile number and to notify us if it changes. Mobile carriers are not liable for delayed or undelivered messages. To the extent permitted by law, we are not liable for failed, delayed, or misdirected messages, for errors in their content, or for any action you take or do not take in reliance on them.
We may change the number from which the Service operates and will notify you if we do. Messages you send to a number we have changed, including STOP or HELP requests, may not reach us.
Nothing in these terms excludes or limits any right or remedy you have under the Australian Consumer Law or other consumer protection law applicable in your country that cannot be excluded.
Privacy
How we collect and use your personal information is described in our Privacy Policy. We send commercial electronic messages in accordance with the Australian Spam Act 2003 and equivalent laws in the countries we deliver to, which means we send them only with your consent, identify ourselves in every message, and include a working unsubscribe option.
Pino Australia Pty Limited — ABN 33 605 608 580, trading as FALORS.COM.